Operations Executive– Kakkanad, Kochi Kerala(JOB CODE 231215H)

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IT Developer company located in Chennai - IIT Research Park , Company starts a new branch in Kochin.

Job Title   Operations Executive– Kakkanad, Kochi Kerala(JOB CODE 231215H)
Sex   Male
Job Location Kochi
Sub Location     Kakkanad
Experience Required 1 year of experience in a Real Time Monitoring/Analysis role
Job Description Involved in Forecasting, Scheduling, Capacity Planning, and Reporting/MIS * Identify client needs and link to process improvements * Build statistical models or adapt existing ones to meet requirements of the organization
Salary Negotiable
Qualification Proven written and verbal communication  Knowledge of MS Excel·  Demonstrate interpersonal skills to facilitate cross functional interaction·  Conceptual knowledge of Workforce Management (WFM) and call center metrics·  Experience with Reporting System is preferred·  Demonstrate technical documentation, problem solving and analytical skills·  Should not have issues with attendance at work·

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