Operations Executive– Kakkanad, Kochi Kerala(JOB CODE 231215H)
IT Developer company located in Chennai - IIT Research Park , Company starts a new branch in Kochin.
| Job Title | Operations Executive– Kakkanad, Kochi Kerala(JOB CODE 231215H) |
| Sex | Male |
| Job Location | Kochi |
| Sub Location | Kakkanad |
| Experience Required | 1 year of experience in a Real Time Monitoring/Analysis role |
| Job Description | Involved in Forecasting, Scheduling, Capacity Planning, and Reporting/MIS * Identify client needs and link to process improvements * Build statistical models or adapt existing ones to meet requirements of the organization |
| Salary | Negotiable |
| Qualification | Proven written and verbal communication Knowledge of MS Excel· Demonstrate interpersonal skills to facilitate cross functional interaction· Conceptual knowledge of Workforce Management (WFM) and call center metrics· Experience with Reporting System is preferred· Demonstrate technical documentation, problem solving and analytical skills· Should not have issues with attendance at work· |
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